Products
Are your formulas vegan or cruelty-free?
Yes, all ingredients are vegan and we never test any of our products on animals.
Do you offer fragrance-free options?
Yes, we carry fragrance-free body balms.
Are your products safe for sensitive skin?
Yes, we offer safe choices for sensitive skin. Our fragrance-free products are designed to be the gentlest option. Scented items follow International Fragrance Association (IFRA) safety rules, though we always recommend a patch test.
Where are your products manufactured?
Our products are manufactured in California using a small batch process.
Is it normal for the formula to vary or change in color?
Yes, it's completely normal for our vanillin-based fragrances—like Vanilla Sugar and Cloud Nine Coconut—to shift in color over time. This oxidation is a natural, non-toxic process common in cosmetics.
Shipping
Where do you ship?
We ship to the contiguous U.S. states (the lower 48 states) only. We do not ship to Alaska, Hawaii, or any U.S. territories.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is FREE!
Returns & Refunds
What is your return policy?
Please reach out to us within 15 days of receiving your order for help with any returns.
Keep in mind that we may refuse or limit refunds if we determine our return policy is being misused.
Are any purchases final sale?
Returns are not accepted for used items. If you encounter any problems, please reach us by filling out the contact form.
Can I cancel or make a change to my order?
Once an order is placed, it becomes challenging for us to make any changes. Please reach out to us promptly with your order details. We will make every effort to accommodate your cancellation request, although changes are not guaranteed once the order is placed.